Refund Policy

Returns

For full priced items, we’re happy to offer a refund within 30 days of you receiving your order. Sale or clearance items have a 14 day policy.

Your items must be returned to us in the same condition that you received them - if they are returned to us in any other condition (i.e. screwed up or dirty) we will assume that they have been worn and we won’t be able to process a refund or exchange for the items.

If you’ve received an item as a gift, you can return this to us for an exchange or a credit note only.

UK Returns and Exchanges

Please return the items to the following address, it is important to include your name and order number:

P and C Retail UK Limited
Unit 8, Park Road Estate
Park Road
Timperley
Cheshire
WA14 5QH
United Kingdom

If you would like to exchange your product for a different product then please return it to us with a note explaining what you would like.

We can only offer an exchange if it is for the same product in a different size or colour or for a different product which is the same price.

Any items are your responsibility until they reach us. This returns policy does not affect your statutory rights.

If you have any questions please email us at admin@pandcretail.com

International Returns

For our international customers we have local returns centres in some locations that you can return your items to.

Please see the list of returns addresses below or email us at admin@pandcretail.com if you have any questions.

Country	Returns Addresses
Australia	Active - Ezi - Dungarees Online 2/2-4 Federation Way, Moorabbin Airport Mentone, 3194 Victoria AUSTRALIA
Canada	Shiphero - EZI - Dungarees Online 5900 14th Avenue Markham, ON L3S 4M4 CANADA
France	EZI RETURNS - Dungarees Online 70 Avenue Jean Jaurès Bagnères de Luchon 31110 FRANCE
Germany	Dungarees Online - C/o Ezi Returns Industriestraße 30 21394 Kirchgellersen GERMANY
Italy	IFS - Ezi Returns - Dungarees Online Via dell'Industria 58/A 20037 Paderno Dugnano Milano ITALY
Netherlands Must be made by using Post NL	Global e commerce experts -Dungarees Online Ezi Returns Rijnlanderweg 766 Unit H 2132NM Hoofddorp NETHERLANDS
Spain	DEVO - EZI - Dungarees Online Calle Narcis Monturiol 41 29603 Marbella SPAIN
Sweden	MLT AB - Ezi Returns Typsnittsgatan 11 75454 Uppsala SWEDEN Att: Dungarees Online
USA	GEPS - EZI - P AND C RETAIL USA INC 845 Carol Court Carol Stream IL 60188 USA
Rest of the World	P and C Retail UK Limited Unit 8, Park Road Estate Park Road Timperley Cheshire WA14 5QH UNITED KINGDOM