Refund Policy
Returns
For full priced items, we’re happy to offer a refund within 30 days of you receiving your order. Sale or clearance items have a 14 day policy.
Your items must be returned to us in the same condition that you received them - if they are returned to us in any other condition (i.e. screwed up or dirty) we will assume that they have been worn and we won’t be able to process a refund or exchange for the items.
If you’ve received an item as a gift, you can return this to us for an exchange or a credit note only.
UK Returns and Exchanges
Please return the items to the following address, it is important to include your name and order number:
P and C Retail UK Limited
Unit 8, Park Road Estate
Park Road
Timperley
Cheshire
WA14 5QH
United Kingdom
If you would like to exchange your product for a different product then please return it to us with a note explaining what you would like.
We can only offer an exchange if it is for the same product in a different size or colour or for a different product which is the same price.
Any items are your responsibility until they reach us. This returns policy does not affect your statutory rights.
If you have any questions please email us at admin@pandcretail.com
International Returns
For our international customers we have local returns centres in some locations that you can return your items to.
Please see the list of returns addresses below or email us at admin@pandcretail.com if you have any questions.
Country |
Returns Addresses |
Australia |
Active - Ezi - Dungarees Online |
Canada |
Shiphero - EZI - Dungarees Online |
France |
EZI RETURNS - Dungarees Online |
Germany |
Dungarees Online - C/o Ezi Returns |
Italy |
IFS - Ezi Returns - Dungarees Online |
Netherlands Must be made by using Post NL |
Global e commerce experts -Dungarees Online |
Spain |
DEVO - EZI - Dungarees Online |
Sweden |
MLT AB - Ezi Returns |
USA | GEPS - EZI - P AND C RETAIL USA INC 845 Carol Court Carol Stream IL 60188 USA |
Rest of the World |
P and C Retail UK Limited Unit 8, Park Road Estate Park Road Timperley Cheshire WA14 5QH UNITED KINGDOM |